How Do I Locate My Student Loans?

How to Locate Your Student Loans

You’ve decided you want to refinance your student loans. Smart move! This process will probably save you money and simplify your life. Now you just need to gather up the information for your existing student loans. How many lenders have you borrowed from? Have any of your loans been sold? (Lenders have the right to sell loans, meaning you may have loans that are now owned by a lender other than the one your loan originated with.) Who’s servicing which loans? What are those account numbers?

Go ahead and look through your files. We'll wait.

Did you find all of your information? Not sure?

Here Are Four Tips on How to Locate Your Student Loans

1. Log in to My Federal Student Aid

The U.S. Department of Education has created a portal that includes a history of all your federal student aid (i.e., you won’t find information about any private student loans here). You will use your FSA ID—the same one you used to complete the Free Application for Federal Student Aid (FAFSA®)—to log into your account.

Once logged in you can find the following information for your federal student loans:

  • Loan balances
  • Name of your loan servicers
  • Contact information for your loan servicer

Even if all of your loans are federal student loans, if you have multiple loan servicers, they will each need to be contacted separately.

2. Use Your Free Credit Report

U.S. consumers are entitled to one free credit report every 12 months from each of the three major credit reporting companies—Experian, Equifax, and TransUnion. Any student loan you are responsible for (both federal and private) will show up on your credit report, along with the name of the lender. This is a great resource for locating all of your private student loan lenders in one place. The official site for requesting your free annual report is www.AnnualCreditReport.com.

3. Your Monthly Loan Statements

Your monthly loan statements will have balance and contact information. If you receive your statements electronically, consider creating an email folder to keep them organized. If you receive them via snail mail, store them all in one place. When it comes time to refinance, you’ll be glad you have the information handy.

4. Your College or University

Some of your funds may have been lent to you by your school. Contact the Financial Aid Office at the college or university where you borrowed the money for balance and pay-off information. If you chose to include loans made by your college when you refinance you will need to provide this information to your new lender.

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